Desktop Support Specialist
G&L Consulting Limited
Casablanca, Morocco
il y a 1j
source : Tanqeeb

Job Description

Our client is looking for a Consultant with min 5 years of experience in a similar position of Workstation Administrator / Desktop Support Analyst.

Skills Required

Mastery of Active Directory / Exchange.

  • Control of the workstation (desktop, laptop).
  • Mastery of workstation management / administration tools SCCM (Microsoft System Center Configuration Manager) as well as WSUS and scripting).
  • Mastery of reporting tools (such as Varonis .)
  • Mastery of tools for making workstation images (MDT).
  • Mastery of Windows7 and Windows 10 OS.
  • Mastery of the office suite Office 2016, Office 365.
  • IT security standards and procedures.
  • Knowledge of technical applications and security tools.
  • Good communication skills.
  • Team spirit.
  • Spirit of synthesis and analysis.
  • Autonomy and taking initiatives.
  • Ability to adapt quickly.
  • Ability to supervise technical teams.
  • Good knowledge of the banking environment.
  • Rigor and sense of method.
  • Respect of commitments and deadlines.
  • Fluent French (written and oral).
  • Fluent English (written and oral).
  • Main Tasks

  • Participate in implementation / upgrade of technical infrastructures of the African subsidiaries to be managed (AD, Exchange, SCCM, ).
  • Administer the technical platforms AD / SCCM of the African subsidiaries.
  • Ensure the compliance of the workstation.
  • Analyze the workstation park and define the impacts (inventories, summaries and dashboards).
  • Prepare the images to be deployed on workstations, laptops.
  • Define the Active Directory strategies to be implemented to integrate the new workstation images at the IS level.
  • Put together the reporting linked to the workstation scope for all the African subsidiaries.
  • Write the procedures and operating modes.
  • Supervise local gestures at a distance from the subsidiaries and control the proper execution of procedures.
  • Support Infra projects at the level of African subsidiaries (upgrade Windows and Office versions, Digitalization / employee mobility program) as well as future projects and programs.
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