Marrakech, Morocco
il y a 5j

Hotel Overview :

The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.

The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.

Summer of responsabilities :

Reporting to the OutletManager, responsibilities and essential job functions include but are notlimited to the following :

  • Constantly offer a professional, friendly andendearing service
  • Serve customers according to their expectations andFairmont standards.
  • Be responsible for the proper implementation of theimplementation and preparation of its sector
  • Prepare cutlery according to orders, search for foodin the kitchen and clear the tables of his sector
  • Use the "Micros" checkout system and placeorders for drinks and food.
  • Ensure the opening and closing of the restaurant,alternately with his colleagues.
  • Communicate problems or anomalies to his supervisor
  • Participate in training offered in the catering
  • Participate in banquet and event services at thehotel, upon request
  • Perfect technical and theoretical knowledge toensure the perfect service of a demanding clientele
  • Know the technical and emotional standards of LQAand put them into practice
  • Know the concept of the FCB
  • Commit to the quality of his service, his discretionand his perfect honesty
  • Strictly observe the hygiene and sanitaryregulations
  • Have a professional attitude, be smiling and keepcalm at all times
  • Comply with policies, procedures, regulations andservice standards for outlets
  • Comply with all health and safety policies whenhandling food and beverages
  • Respect the ergonomic standards of work in goodhealth & safety
  • Other tasks as assigned.
  • Qualifications :

  • Previous service experience an asset ;
  • Previous Point of Sale System experience an asset ;
  • Excellent communication and organizational skills ;
  • Strong interpersonal and problem solving abilities ;
  • Highly responsible & reliable ;
  • Ability to work well under pressure in a fast pacedenvironment ;
  • Ability to work cohesively as part of a team ;
  • Ability to focus attention on guest needs, remainingcalm and courteous at all times.
  • Physical Aspects of Position(include but are not limited to) :

    Constantstanding and walking throughout shift

    Occasionallifting and carrying up to 20 lbs

    Occasionalkneeling, pushing, pulling

    Occasionalascending or descending ladders, stairs and ramps

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