Inbound English-speaking client advisors
Sitel Rabat 1
Rabat
il y a 2j
source : Moncallcenter

Descriptif du poste

Groupe Sitel is recruiting for its Rabat-based site English-speaking customer advisors for inbound calls.

In this context, you will be in charge of :

  • Answering customer calls;
  • Listen and diagnose their needs in order to provide them with the appropriate solution;
  • Apply the defined processes and master the use of the tools;
  • Feed back any information allowing to identify a dysfunction or to improve a procedure;
  • Contribute to the smooth running of the service;
  • Ensure that the qualitative and quantitative objectives set by management are met.
  • Profil Recherché

  • A good level of English language (both spoken and written);
  • Listening and service skills;
  • A good knowledge of computers;
  • Assiduous, involved, punctual.
  • Avantages sociaux et autres

  • Attractive remuneration (fixed salary + performance bonus);
  • An open-ended contract from the first day of training;
  • 100% paid training;
  • Personalized and permanent support;
  • An integration system guaranteeing a successful start to the new job;
  • Complementary social security coverage;
  • Possibility of evolution;
  • Pleasant working conditions and a lively company life.
  • Salaire Net + primes

    Entre 4000dhs et 6000dhs

    Signaler cette offre d'emploi
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature