Sales Manager
Mandarin Oriental Hotel Group
Marrakesh, Morocco
il y a 18h
source : Tanqeeb

The Sales Manager is responsible for the servicing and management of specific accounts within an assigned area. He will assist the Director of Sales in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan.

Key Accountabilities & Responsibilities

  • Generate rooms business from existing and potential accounts
  • Coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel
  • Responsible for the account management of key and prospect accounts
  • Keeps up to date with progress of all projects in the city to ensure capture of all potential business
  • Makes recommendations for shortfalls and opportunities
  • Attends customer events, trade shows and sales missions to maintain, build and develop key relationships
  • Ensures that all calls and sales leads are answered in a timely manner and as per company standards
  • Promotes harmony and team work within department as well as with all other departments
  • Supports customer loyalty and property’s brand standards by delivering service excellence
  • Carries out site visits as per company standards
  • Keeps up to date with market trends and utilizes all Business Intelligence reports available
  • Key Competencies & Requirements

  • Degree or Diploma in Hospitality Management or relevant education
  • Minimum 5 years working experience in the hotel industry, luxury hotel experience is preferred
  • Experience in representing hotel at trade shows and sales missions
  • Fluent in French, English and third language is a plus
  • Takes initiative, presentable and outgoing.
  • Management (Manager)

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