Position : Manage the activity of incoming and outgoing calls and emails.Animate, energize and federate your Account Managers : coaching, listening debrief, technical support, increase skills;
To be responsible for the qualitative and quantitative objectives of employees and the activity;Implement collective and individual development actions;
MCC is a dynamic company in full expansion. For over 15 years and thanks to its 300 employees, it has provided services to companies in France and Morocco in the field of customer relations and telephone marketing.
Apply to join our teams today.Key requirements : - Successful experience of 2-3 years as an Outgoing-Call Supervisor (English / Arabic) in Customer Relations Center.
Fluent English and "Khaliji" dialect (written & spoken)-You are recognized for your leadership, your exemplarity and today you want to demonstrate your ability to take ithe nitiatives and lead a team in an interactive environment.