Job Posting Title : CUSTOMER SERVICE ASSOCIATE IV
Job Code : CUSTOMER SERVICE ASSOCIATE IV (6-2-S)
Segment : Business Unit :
Business Unit : Building :
Building : Band / Level : 6-2-S
Band / Level : 6-2-S
Hiring Manager : MOHAMED OUADIE MOUJI
Recruiter : MOHAMED MERHAOUI
Relocation : Yes - Domestic
Travel : 10% to 25%
Employee Referral Amount :
Education Experience : Bachelors Degree (High School +4 years)
Employment Experience : 10 years or more
When every connection counts, TE’s Industrial & Commercial Transportation (ICT) business unit delivers reliable connectivity products designed to withstand harsh environmental conditions for on and off-
highway vehicles and recreational transportation. As a world leader in rough and rugged connectivity, depend on TE’s ICT to provide innovative solutions for field applications where failure is not an option.
Some of our key technologies include terminals and connectors, custom cable assemblies, relays and switching modules, inductive systems, and wire and cable.
TE Connectivity's Customer Service Teams interact with customers, company sales and / or service representatives to handle a variety of pre-
sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services.
They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
Responsibilities & Qualifications