Medical Receptionist

University of New England

Marrakech, Morocco

il y a 1j

source : Tanqeeb

Position Details

Position Information Position Type Professional Staff Faculty Track Position Title Medical Receptionist Employment Status Full Time Months Campus Biddeford, ME Description The Medical Receptionist receives the patient / student by greeting and welcoming to the Student Health Center.

Using appropriate phone etiquette answers the phone and directs the patient by making appointment, or scheduling service.

The Medical Receptionist is often the first point of contact and must be familiar with services provided, health care providers, referral process and other UNE departments. Responsibilities

Welcomes patients as they contact the UNE Student Health Center personally or by telephone. Answers phones using proper phone etiquette, schedules appointments, greets scheduled and walk in patients, takes insurance information, all using polite consistent manner.

Takes voicemail messages off, responds to voicemail messages as needed. Route phone calls to appropriate staff, take phone messages for staff, direct phone calls to other departments as appropriate.

Place reminder phone calls to patients. Follow up on No Show patients daily. Electronic schedule and electronic record as needed.

Prepares and updates daily schedule for providers and staff, prepares charts for daily schedule as needed. Updates electronic schedule as needed.

Responsible for keeping reception and waiting area clean and organized.

Prepares and photocopies as needed, prepares and faxes documents as needed.

Reviews and verifies patient insurance coverage, Process insurance claims for each patient visit. Collect other payments as appropriate.

Communicate appropriately with Director, Coordinator, Office Manager and all other staff.

Communicate patient concerns, complaints to Office Manager, Coordinator or Director as appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Associate’s Degree in an appropriate discipline, plus two to three years of relevant clinical experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.

Medical assistant training / certification.

CPR basic training

Good computer skills, spelling, filing, reception, and other general office skills.

Possess good basic reading, writing and math skills.

Some training or experience in use of computerized filing / database management systems.

Good basic technical knowledge / skills related to assigned clinical duties.

Ability to speak clearly and comfortably.

Ability to use tact, discretion and sensitivity in dealing with patients and confidential information.

Ability to deal courteously and efficiently with health care providers, hospital personnel, insurance companies, attorneys offices, and others.

Excellent communication skills, oral, written, verbal; with patients, managers, other staff, other UNE departments.

Problem Solving / Analysis and ability to multi-task.

Ability to work under pressure.

Ability and willingness to treat all patients with respect, and consideration in the most trying situations.

Build and maintain relationships with other UNE departments.

Technical Capacity, ability to work in Electronic Health Record, scheduling and retrieve data as requested. Ability to file, type, create forms.

EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.

The University prohibits and will not tolerate discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and / or expression, ethnicity, genetic information, HIV status, or status as a veteran.

Prohibited bias factors will not be permitted to have an adverse influence upon decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and / or users of institutional programs, services, and activities.

COVID Vaccination Statement (PLEASE NOTE) In order to protect the health and safety of the UNE community, UNE requires all students enrolled in classes on our campuses and all on-campus employees to be vaccinated for COVID -19 prior to the start of employment.

The University allows for religious and medical exemptions to the policy, for most positions. Applicants who believe they are eligible for a medical or religious exemption to the vaccine mandate may seek the exemption through Human Resources after they receive a conditional offer of employment.

Please note that no person to whom the policy applies will be finally employed or permitted to work if they are not vaccinated unless they request an exemption and are granted one.

Posting Detail Information Posting Number 20161472P Open Date 04 / 29 / 2022 Close Date Open Until Filled Yes

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