Job specializations :
Tourism / Travel
Tourism Management, Travel Agent, Travel Industry, Tourism Graduate
Job Description & How to Apply Below Prestigia.com is looking for a Reservation Agent
As a reservation agent you will be working 40 hours per week in different shifts, with an international team.
You will be, through high use of emails and calls, responsible for handling pre and post booking (hotel reservations) inquiries.
As an intermediary between customers and the hotel, you will be in charge of :
Pre and post reservation inquiries by phone and email.
Modification, confirmation and cancellation of existing reservations
Arranging special request
Complaints solving between guests and hotelPosition RequirementsMasters, 3 to 4 Years work experience We are looking for a person with excellent communication skills, problem solving, sense of responsibility and customer friendly.
You must be :
Experienced ideally within a Hotel / Travel environment,
Excellent customer service skills
Sense of responsibility
Fluent English & German or English & Italian (written and spoken)Required Language Skills :
English - Very good
German - Very good