Store Manager - Marrakesh, Morocco (Talent Pool)
Adidas
Marrakech, MMD, MA
il y a 1j

Purpose & Overall Relevance for the Organization :

Contributes to meeting or exceeding store sales and KPI targets by :

  • Building an emotional connection with customers and living the Brand Values.
  • Serving and selling to customers and conscientiously executing store operations.
  • Key Responsibilities :

  • Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.
  • Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.
  • Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into his / her service approach within his / her assigned store zone(s).
  • Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
  • Complies with store policies and procedures to maintain a safe shopping and working environment.
  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Completes sales transactions quickly and accurately while adhering to cash protection procedures.
  • Minimizes loss by actively maintaining sales floor awareness while serving customers.
  • Collaborates productively and respectfully with team members to meet or exceed store goals.
  • Completes all compulsory training programs and effectively transfers learning into skills on the job.
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.
  • Key Relationships :
  • Customers
  • Customers
  • Peers & Supervisor
  • Requisite Education and Experience / Minimum Qualifications :

  • A minimum of 1-2 years of Store Management experience.
  • Preferably between 1-2 years working in a sports / fashion customer & commercial-focused retail environment.
  • Basic numeracy, literacy, and verbal communication skills.
  • Fluency in English and French, while Arabic would be advantageous.
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