Team leader (Morocco)
il y a 3j

Responsibilities* Manage and coordinate day-to-day activities within the service.

  • Ensure good practice within services.
  • Management of teams and individuals
  • To establish and maintain effective communication
  • Additional Duties Participate in the On-Call system.
  • Work flexibly to meet the needs of the service, carrying out shifts if necessary.
  • Deputise for the Head of Site, as required.
  • Undertake additional activities such as attendance at conferences and involvement in project groups to further individual and organizational development.
  • Qualifications* Must be BA Holder or higher education degree

  • 5 years of industry experience (Call center, Content safety, CSR, any relevant activities)* 2 years of experience in a managerial / leading role.
  • Previous experience as a Content moderator or any similar role is a plus.* Strong project management skills with the ability to supervise multiple projects
  • Strong interpersonal skills
  • Ability to work on own initiative while in a Team environment
  • Excellent organizational & time management abilities
  • Excellent verbal and written communication skills
  • Strong negotiation skills.
  • Analytical approach to problem-solving
  • Ability to Handle complexities
  • Strong Engagement and motivation to improve.
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