Field Service Engineer - DeltaV Distributed Control System
Casablanca, Casablanca, Morocco
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Emerson Automation Solutions takes pride in solving toughest challenges that our customers face by providing them innovative solutions leveraging our World Class resources and cutting-edge technology.

The Systems and Solutions Group offers include the State of the Art Delta V Distributed Control System (DCS) . This control system delivers the decision integrity to run our client's operations at their full potential.

Emerson combines ease of use, full-scale control capabilities, and powerful system integration to deliver a reliable DCS offering that simplifies complex operations and increases productivity.

Based in Morocco, Casablanca , this new role will provide service and support for Emerson products, including maintenance services, diagnostics, installation and commissioning, start-

up and problem resolution.

You will act as a focal point for customer technical support including service contracts, projects, and technical solutions.

Advise customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.


  • Perform routinemaintenance tasks in accordance with customer requirements.
  • Providerecommendations to the customer on product or solution, enhancements and systemhealth checks.
  • Take ownership inservice project activities coordination.
  • Carry out start-up / installation / commissioning, fault analysis and repairs on Emerson ProcessManagement products, including investigation of problems being experienced atcustomer sites.
  • Assist SalesEngineers in the demonstration of Emerson Process Management products to potentialcustomers and to provide guidance in product application and after salesservice and proactively promote service.
  • Develop and implementproduct / system configuration changes at site to meet customer requirements.
  • Provide on-site onthe job customer instruction in the application, maintenance and operation ofEmerson Process Management products.
  • Beavailable as required to support the on-call rotation
  • Comply with all Emerson requirements forbusiness processes including timesheets, site visit reports and all otherdocumentation in line with Emerson Process Management internal procedures.
  • Requirements

    Bachelor’sDegree in an Engineering discipline (including control engineering, computerscience, or electronics, etc.)

    Good in English, plus anyspecific local language requirements

    Associatelevel certification for all services the individual is performing at site

    Anunderstanding of Control & Instrumentation theory including control loopconfiguration

    Soundknowledge of Emerson Process Management, Process Systems and Solutions products

    Knowledgeand experience of automation and control systems in process industries,typically with 2-4 years’ experience in related areas.

    Goodverbal and written communication skills

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