Moneytrans is currently looking for an Operator / Sales advisor to reinforce the teams in the city of Gent, during the week and at weekends.
Detailed content of the proposed function :
Encoding of money transfer transactions in a program designed for this purpose;
Execution of foreign exchange cash transactions via a program designed for this purpose;
Execution of payment transactions on accounts via a programme provided for this purpose;
Sale of various items (telephone cards, lotteries, transport tickets, etc.);
Maintaining an (additional / physical) cash register;
Canvassing customers on the premises and in the ethnic districts;
Participation in the organisation of commercial events for the diaspora public. The operator is guided and supported in the execution of his tasks by a branch manager who manages the agency and the main cash desk, who in turn reports to a retail network manager and the internal auditors.
For any (problem raised / request made) by a customer on any transaction, the operator can also count on the support of an assigned customer service .
You have experience in a similar function or within a similar multicultural environment or you are at least familiar with customer contact and diversity;
You are dynamic, have a keen sense of responsibility and want to participate in the development of a rapidly growing company in the technological financial sector ( Fintech );
You are fluent in Dutch and have a very good working knowledge of English. Knowledge of French and / or Spanish or other languages commonly used in Belgium is an asset;
You have a very good customer contact and very good commercial skills;
You enjoy commercial challenges and are prepared to be partly remunerated based on your results.
We offer candidates a concrete and supervised work experience, in direct contact with customers, in a multicultural, dynamic and growing environment with good long-term career prospects.