Call center
Marketing Call Center
Rabat
il y a 5j
source : Emplois.co

Entreprise

With 10 years of experience in the field of call centers, offshoring and customer relationship management.

Marketing Call Center is a service company with more than 200 experienced employees who daily manage complex services with high added value for Moroccan, French and European clients.

Every day, we provide our prestigious clients with quality service that meets all of their expectations, while providing the best working environment for our agents.

Poste

  • As a part of the development of our activities, We are recruiting ( Team Manager ) That can speak, read and write perfectly, taking Inbound calls and outbound calls, and must have great computer skills Mastery of office tools (Word, Excel, and PowerPoint).
  • Profil

    We are hiring a Team Manager that speaks fluently 100%( Khaleegy or Shami and English), Two languages at least, and Must have previous experience in a call center as a Trainer not less than a year.

  • Main Requirements must be a confident speaker, Inspiring and uniting candidates regularly : Training and enhancing agent’s performance, listening, and correcting calls.
  • taking Inbound calls and outbound calls

  • Establish integration follow-up and weekly meetings
  • Achieve daily, weekly, monthly, Objective.
  • Ensure the transfer of key knowledge necessary for the project and support the skills development of employees.
  • Must Maintain product knowledge and mastery of the trade by developing coaching and listening skills, Ease of expression, and communication skills.
  • should maintain a high level of sales experience.
  • set an example by maintaining a professional level of sales and coaching skills that will inspire candidates to develop faster
  • Social and other benefits :

    Full-time contract,

    Fixed salary + bonus,

    High-quality training

    Climate and stability,

    Social benefits :

    CNSS + SAHAM supplementary health insurance). Working Hours are from 9 : 00 am to 7 : 00 pm + Two Days off + Bonus + Net Salary.

    To demonstrate your ability to take initiatives and lead a team.. You can apply right now by sending your CV.

    Signaler cette offre d'emploi
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature