3PL Integration Business Analyst (IT)
Pharma Pilot (part of the Walden Group)
Casablanca, Casablanca-Settat, MA
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Founded in 1951 in the Center of France Walden is an independent Family Group driven with passion to become today the European leader in Healthcare Transport & Logistics.

Our services include Logistics (Movianto and CSP-Centre Spécialités Pharmaceutiques, Transport (Eurotranspharma, Transpharma International), Express Parcel Delivery (Ciblex-Relais Colis), as well as Digital & Innovation services (Pharma Pilot).

In particular, Pharma Pilot is our European-scale IT services company specializing in value-added services to support market access for European pharmaceuticals companies, through a centralized proprietary WMS platform, a centralized proprietary TMS platform, a web Access tool (used by the pharmacists), and a D2P platform.

For our branch in Casablanca (Morocco) we are looking for a skilled

3PL Integration Business Analyst

to join our growing IT business unit.


The 3rd Party Logistics (3PL) Integration Business Analyst (BA) is an individual contributor role requiring significant knowledge of multiple technology platforms.

The successful candidate will work alone or as a member of a collaborative work group. In either case, the BA will elicit business requirements and fulfil those requirements by deploying IT solutions.

Within this context, the BA provides functional expertise, project coordination and facilitation for application development efforts.

1. Job Description

The BA is responsible for integration of new client interfaces and for assisting with change requests for existing clients.

They will also work on internal (non-client) integration architecture design.

Typically, we integrate with our clients using various industry standards : EDIFACT, X12, iDoc etc. We also use industry standard connection protocols such as SFTP, AS2 and APIs.

We use one of the leading Middleware technology stacks which we integrate to our various WMS and TMS systems within the Walden Group.

The BA will take ownership of design, planning, oversight and team coordination as needed for the implementation of integration solutions.

They will design data flows for messages that are to be exchanged from external systems into the organisation and through internal systems.

They will work with clients, business and technical teams and will lead sessions to quantify and qualify project scope, working closely with the IT Project Managers.

In addition, the BA will use their knowledge to assist in incident investigation and resolution, when such issues have been escalated.

The role will report the IT Manager, Integration Platforms.

This role will work on projects across all Walden Business Units, in particular client on-boarding, systems design, upgrades and migrations.

2. Key Responsibilities

  • Take ownership of integration requirements
  • Lead client integration scope workshops
  • Architect solutions for internal and external integrations
  • Design message flows to facilitate interfacing between systems
  • Co-ordinate other teams as needed to complete implementation
  • Document specifications for interfacing of client and internal messages
  • Document high level systems integration design
  • Support during test phases
  • Liaise with stakeholders
  • Assist sales and management teams with integration requests
  • Assist with incident investigation and resolution on escalated issues
  • 3. Desirable experience

  • Understanding of Logistic Processes in the context of warehousing and distribution (Goods In / Out, Order to Cash, Warehouse movements, Transport, etc.
  • Part of the role may be advising clients about Logistic processes optimization not just from an IT perspective but also considering operational impact and implications

  • Desirable, experience in the pharma sector and / or knowledge about GxP practices in the pharma context, specific pharma logistic processes
  • 4. Personal Characteristics :

  • Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment.
  • Strong attention to detail with a high degree of accuracy and excellent organizational and communication skills.
  • Ability to work with and empathize with colleagues and customers from varied backgrounds and cultures.
  • 5. Education / Qualification :

  • 3 - 5 + years of IT development experience using the indicated knowledge, skills and abilities to construct and deploy complex technology solutions.
  • Degree Level or equivalent
  • Breadth of business experience important, opportunity to grow skill set as real interaction with clients.
  • Please attach your CV / resume in English to be considered for this opportunity.

    All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.

    Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition.

    Pharma Pilot / Walden Group is an equal opportunities employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

    Pharma Pilot / Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Pharma Pilot / Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Pharma Pilot / Walden Group.

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