IT Field Support Specialist
CEVA Logistics
Casablanca MAR, Morocco
il y a 4j

YOUR ROLE

Your role is to plan, direct, and coordinate the design, installation and connectivity of computer systems and network infrastructure to ensure the stable operations of CEVA Logistics IT Systems.

WHAT ARE YOU GOING TO DO?

  • Provide technical guidance and expertise in the support of users with the scope defined by IT Infrastructure Manager.
  • Install, upgrade, monitor and support PC hardware as well as peripherals (printers, scanners, etc)
  • Maintain the software ensuring that the operating systems, security tools and software products are updated and maintained
  • Ensure that local and wide area networking systems in the office and warehouse locations are operational
  • Support the global support team with fault diagnosis, performance issues and provide local assistance as required
  • Co-ordinate and enable new PC and user account setup
  • Ensure that all factors relating to security in networks, hardware, software and user environments are maintained within corporate guidelines
  • Monitoring and maintaining local servers such as file server systems
  • Other tasks as designated by the IT Infrastructure Manager
  • WHAT ARE WE LOOKING FOR?

  • 5 years of progressive experience in managing IT infrastructure.
  • IT Operations Management or Support in a largescale and diverse environment of incident management, escalation procedures and related disciplines
  • Experience in managing and supporting IT systems, infrastructure, and IT security systems.
  • Hardware / Software procurement
  • SLA management
  • WHAT DO WE HAVE TO OFFER?

    With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a competitive benefits package

    We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

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