Business Support Analysts - Salesforce
Skills & Values Consulting
Casablanca-Settat, Casablanca
il y a 1j

Mission

On a daily basis you will interact with internal and external actors from different countries to enhance and develop Salesforce ERP implementation .

Your role will be to cooperate with business clients , evaluate their needs and requests from a technical and functional point of view.

Among your tasks, you will be responsible for ensuring the quality and support our business community as subject matter expert.

Main missions :

  • Acting as the single point of contact for business requirements.
  • Gathering functional requirements and priorities from all EMEA business partners
  • Delivery of key documents for simplifying EMEA decisions regarding changes in the process
  • Managing user acceptance tests of delivered solutions.
  • Monitoring whole process and thinking of continuous improvement, analyzing reports and ROI measurements.
  • Fluency in English

    5 years of experience in ERP implementation, including SALESFORCE (mandatory)

    Ability to analyze functional needs and requirements from technical point of view.

    Knowledge of Microsoft Dynamics AX will be a plus

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