Hotel Overview :
The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.
The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.
Summer of responsabilities :
Reporting to the Director ofSales & Marketing, responsibilities and essential job functions include butare not limited to the following :
Conduct identification and inspection visits;
Answer requests by phone and email within 48 hours;
Prepare encrypted proposals for events or groups;
Coordinates with the client and the various internal departments concerned the various stages of the organization of the event in order to fulfill the satisfaction of the customer;
Manage room blocks and restaurant and meeting room bookings for assigned groups;
Constantly offer a professional, friendly and pleasant service;
Other tasks as assigned.
Mastery of the French and English language (written andspoken)
Mastery of the Arabic language
Ability to handle multiple tasks in an ever-changingand challenging environment
Ability to focus on customer needs, staying calm andcourteous at all times
Previous experience in customer service an asset
Previous experience using a PMS system an asset
Knowledge of Microsoft Windows applications
Beautiful professional presentation
Excellent interpersonal skills and problem-solvingskills
Particularly responsible and reliable
Ability to work effectively under pressure in afast-paced environment
The ability to work in a team