Customer Services ION IP Optical Networks 1900000D2Q Requisition #
Vacancy title : IP NPI & Network Design Engineer
Responsible for definition and execution of demos, proof of concept, type approvals tests, field trials, and in general any New Product Introduction (NPI) activity with our customer for any new product or solution.
Accountable from definition to validation / acceptance by the customer - working with mature elements of our portfolio.
Key Responsibilities :
In charge of demonstrating from the definition to the validation, working with the Solution Architect to develop a test environment, preparation and execution.
Attending to dynamic requirements and assesses the test results.
Verifies and validates inter-operation of products : Develops test cases, executes tests plan, write fault reports on the basis of troubleshooting and reports results.
Validates the solution within customers environment to ensure all the customer requirements are covered, establishing the basis to get the final acceptance from the customer.
Maintains high level of customer satisfaction by assessing compliance to customer requirements in test results. Develops and maintain technical relationship with the customer to gain trust.
Provides all the inputs required for project documentation : Test Objective, Tests plan and tests results, including environment specifications.
Works with the TPM to guarantee the right knowledge transfer and the Handover to the rest of the teams (NI, CTS, FF)
Identify Technical skill gaps of other organization involved in the project, and perform workshop / OJT if required,
Reviews and approves Methods of Procedures prior to implementation.
The position requires strong technical skills in the following areas
B. Sc. Degree in Computer, Electronics, Telecommunications Engineering or equivalent disciplines,
Preferred Certifications include : SRA, 3RP, NRSII, NRSI, CCIE / CCNA / CCNP, JNCIA / JNCIE / JNCIS is advantage.
Excellent communication skills verbal & written and documentation.
Strong troubleshooting, problem solving skills and working experiences on routers / switches.
Ability to learn effectively and quickly,
Team player, and able to work on own initiative.
Ability to travel (both domestic and abroad).
Languages : Fluent English, French is a plus, Arabic is a plus.
Minimum 5 year IP experience.