Ocean Freight LCL Business Development
DHL Logistics Morocco S.A.
Casablanca, Grand Casablanca, Morocco
il y a 5j

JOB DESCRIPTION

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over , employees in more than countries and territories.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are looking for an ambitious and energetic Ocean Freight LCL Business Development to be based in Morocco. The successful candidate needs to maintain and develop LCL shipments, ensure adhering to management policies and procedures.

Control the customer service executives and manage the flow of business with the product manager.

Customers

Internal : Ocean Freight Department

  • Maintain and share with colleagues as appropriate, personal knowledge of all relevant import LCL procedures; tariffs and duties;
  • licenses and restrictions.

    External : Customers

  • Develop and maintain strong existing customer relations and loyalty through ensuring customers satisfaction.
  • Send weekly report to customer.
  • Internal :

  • Cooperate with accountant dept. to make sure that profit margin is as per company policy.
  • Liaise with other departments in order to establish and maintain effective and relevant import activities and support in relation to the organization's sales, purchasing, materials management, production and overall operating functions.
  • External :

  • Keep strong relations with carrier to get more facilities and to visit them on regular basis.
  • Solve any problem that may arise during operation.
  • Coordinate with branches to ensure operation is accomplished on highest standards and to gain customer’s satisfaction.
  • Sales Support

  • Prepare SOPs with Sales.
  • Provide rates to Sales.
  • Administration Support

  • Handle operation for import customer : file, booking, on carriage, custom clearing, follow-up & invoicing.
  • Procedure & productivity standards adherence.
  • Receive order (by mail / sales / customer).
  • Inform consignee once shipment has been shipped from Origin.
  • Follow-up arrival of shipment and alert for consignee.
  • Revising rates, delivery of shipping docs to customer.
  • Issuing invoices.
  • Check the creation and closing of files on due time and course.
  • Quality & Improvement

  • Comply with company Quality Environment and Safety process.
  • Following Order Acceptance procedures in all operational work.
  • Ensuring that the OH&S management system is established implemented and maintained in accordance with this OHSAS Standard.
  • People Management

  • Manages LCL team operations.
  • Inspires coworkers to attain goals and pursue excellence. Identifies opportunities for improvement and makes constructive suggestions for change.
  • Job Requirements :

  • Ability to define, develop and document business processes and procedures.
  • Effective interpersonal high skills.
  • Computer processing and system / data entry orientation, with various PC software.
  • Able to work with all levels of the organization.
  • Demonstrates initiative and problem-solving skills.
  • Good organizational skills.
  • Time management skills.
  • Leadership skills.
  • Hazardous Material familiarization.
  • Self development.
  • Job Experience :

  • Minimum 3 years working experience
  • We offer :

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary
  • Why join DHL Global Forwarding?

    We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over countries. Visit our career site on the web at style "text-align : justify; margin-bottom : 0in;">

    Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.

    The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy .

    We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have :

  • The largest global network with more than 30, passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service
  • Our Vision : The Logistics Company for the World.

    Our Mission : Excellence. Simply Delivered.

    Our Purpose : Connecting People, improving lives.

    Our Values : Respect & Results

    Our Goals : Employer, Provider, and Investment of Choice, Living Responsibility

    DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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