Customer Product Quality Support M/F
STMicroelectronics
Bouskoura, Morocco
il y a 1j

POSTING PRESENTATION

  • To lead 8D analysis for customer calaims
  • To ensure the interface with all the divisions with requested cycle time.
  • To ensure the interface with FQS and customer in case of escalation or Japanese customer
  • To ensure the activity follow-up between divisions and Bouskoura operations, Central department, Incoming, and CPA if needed
  • To ensure actions folow-up and effectiveness measurement
  • To participate on quality improvement plan definition
  • PROFILE REQUIRED :

  • Quality management system
  • Solving tools : 8D methodology, Naze Naze, Brainstorming, Ishikawa...
  • Communication skills
  • Statistiques
  • 5 - Master degree
  • 2-5 years
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