Responsable Contrat / Contract Manager
Schneider Electric
Safi, Abda, Doukhala, MA
il y a 16j

1. Develop, evaluate, and review technical service procedures and standards; monitor the cost and effectiveness of activities to optimize resources, priorities spending, and achieve timeliness, reliability, and customer satisfaction standards.

2. Plan, priorities, and implement service activities to fulfill maintenance contracts and service-level agreements.

3. Estimate the cost, time, and resources required for installations, upgrades, and other technical services; prepare work orders and monitor the progress of work against estimates.

4. Research, evaluate, and recommend new equipment and tools to enhance the capabilities of the technical service team.

5. Select, lead, direct, evaluate, and develop a team of service engineers and technicians to ensure that installations are completed on-

time, within budget, and according to customer requirements.

6. Ensure support / service contracts are maintained efficiently and effectively within budget constraints.

7. Grows the customer base and manages all service resources to ensure customer satisfaction.

Qualifications

1. Develop, evaluate, and review technical service procedures and standards; monitor the cost and effectiveness of activities to optimize resources, priorities spending, and achieve timeliness, reliability, and customer satisfaction standards.

2. Plan, priorities, and implement service activities to fulfill maintenance contracts and service-level agreements.

3. Estimate the cost, time, and resources required for installations, upgrades, and other technical services; prepare work orders and monitor the progress of work against estimates.

4. Research, evaluate, and recommend new equipment and tools to enhance the capabilities of the technical service team.

5. Select, lead, direct, evaluate, and develop a team of service engineers and technicians to ensure that installations are completed on-

time, within budget, and according to customer requirements.

6. Ensure support / service contracts are maintained efficiently and effectively within budget constraints.

7. Grows the customer base and manages all service resources to ensure customer satisfaction.

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