A Personal Assistant to General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties.
Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.
What will I be doing?
As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards :
Opens incoming mail, dates stamps, distributes accordingly
Sends outgoing mail both interoffice and outside of the hotel
Routes mail, faxes and other printed matter
Prepares and types correspondence and fairly complex numerical / financial reports as instructed
Prepares correspondence on behalf of the management
Duplicates, copies and distributes and mails materials for the office
Orders and maintains office supplies and equipment
Maintains files and equipment in an orderly and professional manner
Uses the property’s email system and maintains their email box, as is policy
Appropriate business use of telephone and voice mail system
Greets internal and external customers in a friendly and professional manner. Announces visitors and / or handles requests, as appropriate
Scrutinizes and handles Guest satisfaction scores / Guest Assistance on a regular basis
Scrutinizes daily VIP guests
Schedules meetings and records meeting minutes
What are we looking for?
A Personal Assistant to General Manager serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Two year similar experience
Strong organization skills, multi-task oriented and good time management
Driving license and Car
Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure
Prepare official correspondence on behalf of the managements to both internal and external communications verbally and in writing
Ability to sit for extended periods of time and continuously performs the essential job functions
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
Ability to type 60 wpm
Ability to effectively transcribe information from handwritten memos and recordings