Performance Management Coordinator
Jumia
Morocco
il y a 1 mois

Who we are :

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services.

It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost / quality ratio the needs of millions of sellers and customers of Jumia.

Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment.

Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

Performande Management Coordinator

Description :

  • Analyses Queues and coordinatewithonground team to improve E2E operations with the 2 associates of your team
  • Structure and improvedaily / weeklydashboards & figures
  • Ensure a day to dayfollow up on queues to provide a best services to ourcustomers & vendors in terms of Lead times
  • Implementing new processesrelated to E2E operations
  • Communicate actions with CXP / VXP team through a daily call
  • Tightfollow up on the SR KPIs to resolverequest on salesforce
  • Profile and skills required :

    Education : top Engineering and Business Schools

    Good knowledge in english, Excel is a must

    Experience : already an experience in logistics / supply chain or e-commerce is a plus

    Entrepreneurship mindset, results oriented

    What we offer :

  • A unique experience in an international, entrepreneurial, yet structured environment
  • Unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet service lines
  • The opportunity to be part of a team full of talented people with the best backgrounds.
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