The overall purpose of the Community Manager will be to coordinate the social media strategy to boost visibility and customer / client engagement.
This involves managing the project’s online presence by developing a well thought-out strategy, producing inspiring content, analysing data, facilitating customer service and managing projects and campaigns.
Key Tasks and Responsibilities :
Interact with customers and fans in real time on various platforms and act as a liaison across the web and offline by participating in conversations, answering questions, offering solutions, and mediating
Create content for feeds and sparking discussion on various social networking sites.
Write blog posts, articles, newsletters, communications materials, and material for social media channels
Candidates to be able to write content, captions, brainstorm with creative.
Create, manage and grow the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
Plan corporate events and attend industry events and meetups to build community and boost brand awareness
Create strategic marketing / communications plans to provide direction for the company’s public-facing communications
Use measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
Provide engaging text, image and video content for social media accounts
Monitor and report on feedback and online reviews
Stay up-to-date with digital technology trends
BSc degree in Marketing or relevant field
Arabic / French / English speaker.
Design skills is a plus
Excellent verbal and writing skills
HTML or CSS knowledge
Ability to work with cross-functional teams
A sharp wit
A knack for research
Innate curiosity for pop culture and industry and marketing trends
A willingness to work during nonstandard working hours
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask