Night Manager
Fairmont Barcelona Rey Juan Carlos
Rabat, Rabat-Salé-Kénitra, Morocco
il y a 15h

Night Manager

What you will be doing :

  • Manage overnight operations for the Front Office
  • Ensure guest satisfaction by resolving any problems and concerns with exceptional services and ensuring guest safety is our number one priority
  • Reconcile revenue balances, process guest ledgers and balance accounts receivable, balance and audit postings and settlements.
  • Prepare management reports
  • Ensure all system updates for the front office are completed
  • Lead, support and supervise all overnight operational departments
  • The Night Manager is responsible for the actioning of Crisis Procedures overnight in accordance with the Fire Evacuation Plan.
  • Ensures that team are fully trained in emergency procedures and to assist in carrying out any practice drills
  • Your experience and skills include :

  • Previous Overnight Management experience in a similar role in a luxury hospitality environment
  • Strong interpersonal and problem-solving abilities
  • Excellent Microsoft Window application and PMS experience is required
  • Highly organized, ability to be flexible and proven skills working in an environment with constant standing and walking throughout the shift
  • Our Commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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