Brand & Customer Manager
Casablanca, Casablanca, Morocco
il y a 2j

Our Marketing team are passionate about bringing our medicines and vaccines to our customers around the world. Through digital listening and patient analytics, we are able to understand our customers’ needs and strive to provide solutions to meet them.

Description :

The Brand & Customer Manager is responsible for the following activities related to the portfolio (of brands) he / she manages :

  • Analyzing, planning and implementing promoted product marketing plans and strategies.
  • Achieving the set sales budgets / targets and Market shares in line with the division guidelines.
  • Monitoring product performance and external environment using appropriate tools and taking corrective action if required to meet business objectives.
  • Monitoring and controlling brand budgets, forecasts and expenses and assessing the marketing mix of the product to evaluate cost effectiveness and results
  • The incumbent needs to be able to meet deadlines, work autonomously, analyze, plan when implementing strategies.
  • The ability to collaborate and communicate with all internal and cross-functional stakeholders.
  • Lead and deliver efficient and effective marketing programs that encourage increased use and growth of brands.
  • Create content digital and non-digital for customers
  • Conduct market analysis to identify new development opportunities within therapeutic areas
  • Effectively work with field-based staff to provide a high level of responsiveness and support
  • Ensure a detailed understanding of market dynamics as well as patient, prescriber and payer attitudes
  • Making sure sales team understand the strategic imperatives and support them with necessary trainings, tools and material customer focus
  • Forecasting & tracking of product sales & Expenses
  • Tracking progress and adjusting activities accordingly
  • Identifying market insights and opportunity via customer interactions
  • Qualifications :

    Skills / Capabilities

  • Self-motivated driver able to work autonomously, be self-motivated & independent
  • Ethical and trustworthy
  • Ability to work under stringent timelines and due dates in the most effective and efficient manner.
  • Must have a demonstrated ability to brand, promote and market products and concepts
  • Demonstrated effective organizational and communication skills are required
  • Professional level in English, both in oral and in written communications
  • Presentation skills & conduct training sessions
  • Strong ability to build relationships with internal & external stakeholders
  • Key competencies : Technical


  • Analytical Skills with high end Finance acumen
  • Customer Relationship Management
  • Marketing Analysis & Communication
  • High Presentation skills
  • Behavioral

  • Foster Collaboration
  • High end interpersonal skills & Customer Centricity
  • Creativity & drive for results
  • Planning and Organizing
  • Dealing with ambiguity
  • Decision Quality

  • Applicants would have a minimum of 3-5 years’ work experience in same position within pharmaceutical market with a clear and demonstrated track-record of success and with good understanding of business fundamentals and essentials of value creation.
  • Experience in Oncology / Hospital market
  • Our Human Health Division maintains a patient first, profits later ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

    Who we are

    We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.

    Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

    What we look for

    In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come.

    We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .


    We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.

    We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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