Customer Service Team Manager- Virtual Opportunity in Morocco
Amazon
Sala Al Jadida, MA
il y a 3j
  • Bachelor degree
  • Fluent French.
  • Strong command of English level required to communicate with external stakeholders (EU Level)
  • Subject Matter Expert in Amazon CS Systems, processes and policies with a minimum of 6 months experience with SDS AMZL team Or 2 year prior supervisory / leadership experience.
  • Demonstrating Amazon Leadership principles in current role
  • Familiarity with SDS supported skills and channels.
  • Experience communicating with and presenting information to internal and external customers
  • Ability to create and continually support people through individual development plans
  • Positive communicator who understands when necessary how to have tough conversations
  • Knows and communicates the Amazon mission, vision and strategy
  • Ability to confidently facilitate team discussions and communicate business messages
  • Must have strong organizational skills
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