Sales and PR Coordinator
Four Seasons Hotels and Resorts
il y a 3j


Check voicemail / email messages

Take messages and answer phones

Prepare group agreements

Review No Show list daily

Answering telephones

Daily mail, sort, distribute / copy

Taking inquiries

Individual reservation requests

SA / VIP / Amenity requests

Credit and billing procedures

Waitlist procedures

Handle & coordinate site inspections

Delphi merge (contracts, letters, proposals, etc.)

Delphi key operator responsibilities

PR responsibilities as assigned by PR Manager Service group or road show needs

Prepare meeting planner kits Attend and participate in sales meetings to enhance communication Liaison with Worldwide sales office in sales manager absence

Assist with corporate sales trip preparation.

Support and respond to sales manager inquiries when sales manager is away Assist with any projects assigned by Director of Sales & Marketing.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and management.

Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Maintain a clean, neat and organized work area and file storage system. Participate in the hotel’s green initiative.


Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on quick sets’ or teardowns.

Help develop and train on new sales procedures such as the Inquiry System, Meeting Broker, Delphi, etc.

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