Duty Manager (Night Shift)
Fairmont Hotels & Resorts
Fairmont Royal Palm Marrakech, Marrakech, Morocco
il y a 15j

Regular

Duty Manager Night Shift At Fairmont Hotels & Resorts,our Colleagues and Leaders are with the exceptional service they provide to ourguests and also to one another.

Be an ambassador for our brand as DutyManager, where you will provide support as needed throughout all departments insupport of efficient hotel operations and a memorable guest experience.

Hotel Overview :

The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.

The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.

Summer of responsabilities :

Reporting to the Front OfficeManager, responsibilities and essential job functions include but are notlimited to the following :

  • Consistently offer professional, friendly and engaging service
  • Oversee the smooth operation of the property and be the key contact for any guest issues or hotel emergencies
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Shift work required
  • Other duties as assigned.
  • Qualifications :

  • Previous leadership experience required
  • Previous Property Management System experience preferred
  • Computer literate in Microsoft Window applications preferred
  • University / College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
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