On & Offboarding Process Lead
il y a 10h


The position will report directly to theHRIS & Data quality manager in its day-to-day operations.


  • Provide support andexpertise on subjects related to On & Offboarding at AXA GO
  • Provide support toOperational taskforce, employees and managers (Employee Services, CIO,Transversal Team) based on your expertise, and solve, in a timely manner, On& Offboarding specific cases
  • Guide and supportoperational Teams on the overall process
  • Be accountable forthe proper functioning of the overall process
  • Implement continuousimprovement action plan to ensure efficiency and compliance of the process.
  • Main Activities

  • As an internal specialist,inform and advise operational teams, employees and managers in any matterrelated to On & Offboarding
  • Coordinate between thedifferent actors : Business (line managers), Group Procurement, HR (Employee Services / HRIS / HR advisors), IT (CIO, Workplace Global Services, IT Kiosk) and Logistics
  • Handle specific cases inyour area of expertise
  • Centralize and facilitateinformation flows between all actors
  • Coordinate and traincollaborators in charge of On & Offboarding BAU
  • Ensure a feedback loop oncomplex cases to help process usability improvement when necessary
  • Provide recommendation on existingHR Information systems related to On and Off-boarding to optimize the dataprocessing and quality
  • Be guardant of a highquality Employee Day 1 arrival
  • Maintain standards for On& Offboarding process within the organization
  • Handle complex On &Offboarding cases to guarantee efficiency and quality of the process
  • Be the source ofdocumentation, guidance and metrics on the practice of On & Offboardingexecution
  • Raise awareness onpotential malfunctions related to process, and cross with Audit Issues
  • Provide assistance andensure communications to teams, employees and management
  • Update operationaldocumentation to ensure consistency in terms of content
  • Perform change management incase of change of the process.
  • Monitor KPIs
  • Follow and update thecontinuous improvement plan
  • Prepare and lead the BAUcomitee
  • Technical Skills :

  • Good knowledge on HR processes & HR / IT Tools
  • Ability touse a HR information system including, accessing, inputting, and compiling data
  • Transversal Skills :

  • Facilitationskills to achieve results in a matrix management environment
  • Ability toask precise questions to quickly assess a problem
  • Ability toresearch, analyze and reason logically within tight and conflicting timeframes
  • Ability toadapt messages according to target : business, HR, IT, and to contact level
  • Experiencein providing advice and support to Teams
  • Experiencein leading projects and implementing new initiatives
  • Acommitment to providing customer service
  • Alwayspush for improvement
  • Englishfluent

  • Internationalscope (all AXA GO regions and countries).
  • Interfacewith other departments.
  • Able towork in a matrix organization, functional and remote management.

  • Experienced in Project Management Office
  • Good HRIS and IT background with an understanding of generalHR practices and On and Offboarding processes
  • Client-oriented and good communication skills (writtenand verbal)
  • About AXA

    Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 107 million customers.

    With approximately 2500 internal peopleengaged across 15 countries, our role as AXA Group Operations is to support andempower all AXA teams throughout the AXA Group.

    We are triggering the evolutionof our insurance business model through technology and innovation, driving itsconcrete implementation globally at speed, with a high quality of advisory andexecution.

    In AXA Group Operations, the GOTransformation department secures the transformation project :

  • We recruit, develop and retain talent
  • We create a great place to work : culture, work environment and working conditions
  • We embark employees in the journeythrough communication
  • Our ambition is to :

  • Build and effective GO organization& an inspiring culture,
  • Anticipate the future of our workforceand skills set,
  • Attract, develop & retain ourtalents,
  • Put in place an efficient GOT.
  • In this context, the Digital Servicesdepartment is accountable to provide high quality and efficient HR services viadiverse channels (HR platform, service desk, HR professionals ), eitherdelivered by the team or the operating companies.

    It also drivesindustrialization, simplification and implementation of the HR processes andtools and improve employees experience.

    The HRIS team, part of the Digital Servicedepartment, aims to enhance HR processes and improve employee experience byproviding technical solutions, data and support aligned to a global vision.

    What We OfferAt AXA, we lead a an HR policy that encourages diversity, maintains your professional and private life balance and accelerates the skills and career development : promotion of diversity, remuneration policy, training device, .

  • Discover everything that makes AXA an employer of choice.Whatever your job is, we strive to offer you career opportunities.
  • Our goal is to develop your skills to support the transformation of our changing business.

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