Operator Partnership Growth Manager
Infobip
Casablanca, Morocco
il y a 5j

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future.

Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

Why is this role important at Infobip?

As an Operator Partnership Growth Manager, you will focus on all existing connections, upsell and build great regional relationship with MNOs.

You will directly report to the Regional Director of OP for Francophone Africa.

Your main missions will be :

  • Becoming expert in SaaS portfolio & specifically designed telecom products
  • Managing relationship with Telecom Operators
  • Implementing a unique negotiation and sales skills set
  • Identifying and creating new opportunities (cross-sell)
  • Driving implementation of Telecom products for realized opportunities
  • Driving realization of CPaaS Business Solutions
  • Identifying and creating upsell opportunities
  • Driving implementation of Telecom products for realized upsell opportunities
  • Improving MNO relationships
  • Enabling high MNO satisfaction
  • Tracking market and industry trends
  • Collecting and transferring information from the market to internal product and solution departments
  • Monitoring legal regulations
  • Preparing documentation for specific services to MNOs when required
  • Qualifications

    Qualifications / More about you :

  • Bachelor's degree in Telecommunications, Electronic or Systems Engineering would be advantageous
  • Vast experience in the telecom industry : 3+ years of experience in telecommunication or IT industry
  • Excellent French and English communication skills
  • Strong analytical and organizational skills, with a systematic approach to problems and passion towards technology
  • Strong network and able to develop a personal brand with the MNOs in MENA with focus on Levant region
  • Not afraid to engage in the sales process and negotiations
  • Track record of completing your tasks in time while paying strict attention to details
  • Able to present products and ideas with ease, confidence and persistence.
  • Open to travelling
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