IT Manager
Otis College of Art and Design
Californie -Ain Chock- Casablanca, Casablanca, Morocco
منذ 2 يوم

Date Posted : 2022-06-14-07 : 00

Country : Morocco

Location :

Coline Business Center, n 442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco

We are seeking a hands-on, results-driven IT Director to oversee our IT business systems and hardware. In this role, you will be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines.

The successful candidate will have proven success managing all technology support aspects of a mid-size commercial business, including our ERP (JDE), LAN, legacy systems, mobility system support and management of help desk.

Duties of the IT Manager will include driving business process changes within the ERP system, working with functional managers to ensure their systems support the ongoing growth of the company.

The position will manage both internal and external support groups ensuring world class customer service, identifying system opportunities, and monitoring overall system activities and performance.

This position is based in our office and will provide IT support for our branches and HQ in Morocco.

Duties and responsibilities

Manage information technology and computer systems

Plan, organize, control and evaluate IT operations

Supervise 2 IT employees. Help with training and coaching employees, communicating job expectations, and appraising their performance

Lead the internal help desk to provide IT support to our employees in a timely and professional manner

Implement and follow systems, policies and procedures

Ensure security of data, network access and backup systems

Act in alignment with user needs and system functionality to contribute to organizational policy

Identify problematic areas and implement strategic solutions in time

Ongoing support to the internal controls for audit requirements and assess their outcomes

Preserve assets, information security and control structures

Trouble-shoots and solves problems related to hardware, software, and network problems

Handle annual budget and ensure cost effectiveness

Manage vendors and recommends acquisition of services, network hardware and software

Build long term relationships with Otis management and outside vendors for IT related products and services

Documenting all activities in a clear and concise manner


Proven working experience as an IT manager or relevant experience (minimum 5 years)

Excellent knowledge of technical management, information analysis and of computer hardware / software systems

Expertise in systems implementation and projects governance

Hands-on experience with computer networks, network administration and network installation

Excellent verbal and writing skills

Outstanding communication, interpersonal and leadership skills

Preferred : BS in Computer Science, or similar field

Experience with the use of JDE is a plus

Experience in a service or elevator company is a plus

English fluent (minimum C1)

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