What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence.
We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.
The Economic Security Unit at the ICRC oversees the global implementation of emergency relief operations for food, non-food items and cash, as well as food security and livelihood programs.
Responses are diverse and aim at ensuring that persons affected by conflict are able to cover their most urgent needs in times of crisis (food and nutrition;
basic shelter, clothing and hygiene) and have access to relevant and adapted recovery opportunities including sustainable livelihoods.
Programs aim to provide assistance in a timely and flexible way to ensure affected persons can meet their essential needs and expenditures in a sustainable and dignified way.
Purpose of the post
The ICRC’s Economic Security Unit is seeking to advance its understanding and use of technologies to better manage data collection and beneficiary and distribution management.
In 2018, the Unit launched a feasibility study to identify suitable tools for this purpose. The study aims to define functional and technical requirements for the digitalisation of processes related to key Economic Security Programme modalities including in-
kind delivery of goods; cash transfer programming; and the provision of services to conflict-affected persons. The study will be finalised in March 2019 and will define the scope and propose relevant technical solutions for the Unit.
Based on the outputs of the study, a project will be launched in April 2019 to customise the relevant solutions as necessary, integrate them and roll them out in Economic Security operations globally.
The Project Manager will manage the above-mentioned project and ensures its successful delivery within the constraints of scope, quality, time and budget.
S / he works closely with their ICT counterpart to achieve the outlined project objectives. S / he will also manage the Project in compliance with the organizational framework and ensure that the end-
users' requests / inputs are taken into consideration while remaining within the overall scope of the project. Change management accompanying the project and additional coaching and follow up with Delegations adopting the solution(s) will be required, through field visits, webinars and continuous distance support.
Main duties and responsibilities
Manages the relationship with all internal stakeholders in regards to the selected technical solutions, defines change management and communication plans with the parties involved -
at the headquarters and in the field.
Coordinates with the Geneva Economic Security Focal Point on the requirements for back-office support for the selected tools, defining communication lines and instructions to field teams.
Manages the project from planning to the closing phase, in compliance with the ICRC’s Project Management Guiding Framework.
Maintains an overview of the project's progress and expected benefits, and detailed view of the status of individual deliverables.
Oversees and contributes to the build and integrate phases, the overall testing process (user acceptance tests) and the deployment at field level.
Works with key stakeholders (in the field and at headquarters) and other divisions / units to mobilize relevant support and expertise to deliver the project, ensuring the backing of and coordination during the implementation.
Organizes, prepares, conducts, coordinates, facilitates and reports on all project management activities necessary to achieve the project's objectives, in accordance with the organizational framework.
Ensures that project controls are performed and recorded, conveying any changes in scope, time or budget to the Steering Committee for validation.
Maintains a detailed work plan, documenting and managing interdependencies and risks while ensuring that appropriate risk-
mitigation measures are in place and regularly monitored.
Reviews & approves the work plans of external service providers or consultancies contracted for the project.
Develops and implements a change management strategy that accompanies the project.
Leads the transition process, training, internal communication and mobilization around the project, training and communication plans, and mapping key internal stakeholders at all levels.
Complies with and supports the implementation of the Data Protection framework and all other relevant frameworks outlined.
Contributes to and collaborates with other projects and initiatives of the program, upon request.
Performs lessons learned exercises and ensure the closure of the project.
Education and experience required
At least 5 years of professional experience.
At least 3 years of successful project management experience.
Project management training is a must.
Budgeting and resource allocation experience.
Fluent command in English, fluency in another core language of the ICRC (French, Spanish, Portuguese, Arabic) is an asset.
Desired profile and skills
Prior operational / field experience in relief and livelihoods in the humanitarian field.
Excellent interpersonal and communication skills, with the ability to manage relationships with key internal and external stakeholders.
Excellent time management, analytical and problem-solving skills.
Proven ability to work both autonomously and in a team.
Ability to work in multi-cultural environments and travel to the field over the course of the project.
Prior experience of project management with an ICT component in a humanitarian organization is an asset.