Receptionist Spa
Marriott International- Rabat
Rabat, Maroc
il y a 1j
source : Bayt

Job Description

Posting Date Jan 31, 2020

Job Category Spa

Location The Ritz-Carlton Rabat Dar Es Salam, KM 10, Avenue Mohammed VI, Route Dar Essalam, Rabat, Morocco, Morocco VIEW ON MAP

Brand The Ritz-Carlton

Schedule Full-time

Position Type Non-Management / Hourly

Start Your Journey With Us

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over.

We invite you to explore The Ritz-Carlton.

Job Summary

Schedule services for individuals and large groups using spa / salon reservations software system. Call guests to confirm scheduled services.

Answer questions about available services. Update the reservations / cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor / manager.

Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.

Promote and sell spa / salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.

Process guest payments for spa / salon services and obtain payment authorization as needed. Accept and log cash tips for employees.

Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager.

  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
  • protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests ' service needs;
  • assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;
  • answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.

    Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

    Perform other reasonable job duties as requested by Supervisors.

    The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    Détails du poste

    Lieu de travailRabat, Maroc Domaine de la sociétéAutres Services de Soutien aux Entreprises Type de sociétéNon spécifié FonctionSecrétariat Type d'emploiEmployé à Temps Plein Salaire mensuelNon spécifié Nombre de postes à pourvoirNon spécifié Appliquer Partager Ajoutez une nouvelle lettre de motivation Compléter le questionnaire Souscrire Souscrire

  • Partager
  • Souscrire Souscrire
  • Imprimer
  • Signaler un abus
  • Signaler cette offre d'emploi
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature