Prior Go / Live (Project Phase)
Support during IT Project Implementation
LAN & WAN
Automated systems implementation such as Quay, Yard and Gate
CCTV, Access Control and Radio Communication
Support during integration testing phase
Identify process gaps and propose / establish solutions
Support on creating / updating IT SOPs
Go / Live (Commercial Operations Phase)
Monitor IT activities to support running smooth operations activities
Support predictive monitoring on the IT infrastructure
Be the first line of support for IT to handle operations execution exceptions
Perform quick initial root cause analysis on IT failures affecting operational execution and follow up for resolution
Collaborate with other functions in the Integrated Operations Center for diligent resolution of exceptions and process improvements
Maintain a continuous improvement mindset by actively identifying areas of improvement and contribute to related initiatives
Escalate exception resolution to different functions when needed
Accountabilities : Safety
Understand and follow the company’s safety system
Protect one self and those around from unsafe acts.
Actively participate in contributing to zero accidents.
Report any unsafe acts.
Alert to risks and unsafe acts that could result in an accident.
Participates in safety walks and hsse initiatives.
Master's degree in computer science, engineering or similar
Freshly graduated or maximum 2 years of working experience with IT Infrastructure implementation and maintenance.
Required Skills :
Excellent track record of delivery in technologies like Cisco Network, VMWare, Microsoft Windows Server, Microsoft SQL Server, Oracle DB and Linux OS
Experience with Industrial Software
Great collaboration skills, and also the ability to engage and delivery autonomously
Stakeholder management skills
Willingness and ability to branch out across several technologies
Experience in automated production or manufacturing is a plus
Lean & Six Sigma certification is a differentiator
Languages Known :
French and Arabic.
Speak / Write / Understand English on working and communication level is a must.
Soft Skills :
Strong written and oral communication skills
Ability to communicate with different stakeholders
Good prioritization and time management skills
Strong problem-solving skills and analytical skills
Alignment with our values
International mindset and inclusive behavior
Ambition and drive to excel together with others
Understands safety regulations, safe working procedures and safe materials handling procedures
Works well under pressure and able to focus on details
High level of integrity and able to collaborate effectively in a dynamic environment