Banquet Manager Engaging service, delicious cuisine and distinctivesurroundings make every special event at Fairmont Hotels & Resorts a trulymemorable affair.
As Banquet Manager, you will liaise between multipledepartments to ensure the success of every group function and modelexceptional service and leadership skills among your team.
Hotel Overview :
The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.
The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.
Summer of responsabilities :
Reporting to the Food &Beverage Director, responsibilities and essential job functions include but arenot limited to the following :
Consistently offer professional, friendly and engaging service
Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
Address guest concerns and react quickly and professionally
Train Supervisors in the absence of a trainer
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Work closely with the Culinary and Stewarding team to ensure all banquetmeeting requirements are in place
Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned.
Previous leadership experience in food & beverage required
Computer literate in Microsoft Window applications required
University / College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times