Logistics Manager
Pfizer Canada Inc.
El Jadida, Morocco
il y a 9j

Job Title : Logistics Manager

Reports to : Market Lead

Market : North Africa - Morocco

Region :

Africa and Middle East (AfME)

Affiliate / Department / Location

Global Supply Chain (GSC)

Job Purpose :

  • Lead and direct Logistics and Distribution operations for all finished goods for the market including clearance of goods, receipt at warehouse, warehousing, distribution to Pfizer’s customers
  • Lead inventory management program for the distribution center
  • Accountability of Distribution Center Budget Management including preparation of annual budget, variance and forecasting reporting in line with GSC processes
  • Lead supplier selection and contract implementation, compliance, and performance management processes as applicable to the distribution center
  • Lead and proactively manage continuous improvement and operational excellence initiatives in the market related to logistics operations
  • Lead and manage strategic projects for GSC related to network logistics changes, product change management and other business critical projects in the market as assigned by the Market Lead
  • Accountability for implementation of robust and process / cost efficient Returns, Recalls and Destruction processes at the distribution center
  • Ensure practices and processes are in compliance with Good Distribution Practices (GDP) and Pfizer’s standards in logistics, customs, trade, security, EHS and quality as well as any applicable laws and regulations (Local, US or International
  • Drive and support logistics operations optimization in AFME through Logistics COP
  • Logistics Operations :

    Management and oversight of logistics and distribution operations at the distribution center in close collaboration with European Logistics Center (ELC, Belgium) , plants (including local site), market planning and customer service teams and Quality operations. Includes :

    Inbound Operations

  • Lead and direct a process plus cost efficient, GDP compliant and integrated inbound process including receipt of products from European Logistics Center (ELC, Belgium) or plants (and local manufacturing sites) to the Distribution Center in compliance with product quality management requirements
  • Implement processes and tracking tools that ensures product integrity and shipment visibility through the inbound supply chain
  • Warehousing and Inventory Management

  • Accountable for implementing and leading a robust inventory management program at the distribution center that ensures inventory accuracy for both quantity and product quality between physical and system (for LSP markets this includes LSP and Pfizer ERP book stocks).
  • The inventory program should include at minimumProcess for an annual full count and pre-defined periodic cycle counts Process for movement of products to appropriate quality locations (quarantine to saleable, saleable to hold / destruction) to ensure availability of inventory in appropriate quality locations at any given time Process for system reconciliation Process for finance recording, reconciliation and adjustments

  • Accountable for implementing and leading the destruction process for expired / near expired / damaged inventory in destruction location at the distribution center
  • Support Market Lead in identifying opportunities at obsolescence reduction and inventory on hand as guided by finance management
  • Distribution Operations and Reverse Logistics

  • Lead the implementation and monitoring of an efficient and effective distribution operations to market(s) by balancing cost and lead time Selection and validation of appropriate transportation modes to market(s)Ensure product integrity through delivery chain through standard operating procedures
  • Lead the procurement management of packaging material and data loggers to ensure availability for shipments while maintaining optimal cost chain implement reverse logistics wherever possible
  • Lead the returns and recalls management process and destruction process
  • Transportation :

  • Define transportation need and qualify carriers based on Pfizer requirements and quality systems
  • Performance management of carriers ensuring the right service level
  • Cost optimization through continuous improvement and innovation
  • Close collaboration with customer service to ensure compliance with O2C procedures in regards of customer deliveries
  • Distribution Costs :

  • Accountable for market annual budget management process for distribution expenses at the distribution centerLead the GSC market annual budget preparation through appropriate expense tracking and trend analysis, volume and revenue growth forecastLead the variance and forecasting processes on a quarterly basisMeet with budget / forecast through intelligent management of costs and driving cost avoidance / savings through the year
  • Quality and Compliance :

  • Ensure compliance with required regulations, policies and procedures, and Pfizer standards for quality, security, customs, trade, dangerous goods, controlled products, temperature controlled and high value products and EH&S.
  • This includes all applicable local, US, regional or international laws

  • Accountable for accuracy of ERP system in line with product information including and not limited to SKU number, description, batch details, manufacturing and expiry dates, country of origin
  • Implementation, monitoring and control of standard operating procedures related to the logistics operations
  • Lead the supplier management process through selection, contract management, compliance management / validation and performance management of supplier this is extensively applicable to LSP markets (RFP process, Service Agreement, SOPs and KPIs), while as required (in selection of any outsourced processes) is relevant to in-house markets also
  • Lead Market Excellence in market for delivery capabilities
  • Embed QTS appropriately and maintain the incident reporting in a timely manner
  • Project Management and Operational Excellence :

  • Lead and direct continuous improvement and OPEX projects for the logistics operations delivering cost and process efficiencies
  • Lead strategic projects in the market including and not limited to network logistics, product change management, LSP changes (applicable to LSP markets) and other business critical projects in the market or as assigned by the Market Lead
  • Lead and promote standardirsation, optimization and replication of Logistics Operations across AFME through Logistics-COP engagement
  • Metrics / Reporting

  • Accountable for GML metrics and ORM update related to logistics operations
  • Accountable for Variance and Forecast reporting
  • Project Management Reports (as applicable)
  • Organization Talent Management & Development :

  • Responsible to lead and coach an engaged, effective and efficient team
  • Responsible for attracting, recruitment, training and retention of talent
  • Responsible to ensure team’s annual objective setting, performance reviews and Individual Development Planning (IDP) are completed in a timely manner and support the team members through the year in achieving their objectives and IDPs
  • Ensure team members are continuously trained, empowered & motivated to meet their objectives & maximize their potential productivity in the correct, compliant manner
  • Actively seek out training & development assignments’ for individuals who are capable of advancing to more responsible positions in accordance with Pfizer career and talent management programs
  • The role requires outstanding collaboration skills with key stakeholders on site and in the commercial office.

    Intra personnel skills

    Job Specific technical / Functional / Professional Competencies :

  • Strong supply chain management skills
  • Knowledge of the Pharmaceutical industry and healthcare environment
  • Proven ability to work in a complex matrix organization with issue resolution skills
  • People Management ensure team members are developed and engaged to deliver against business objectives
  • Customer Focus (internal and external)
  • Agility to consistently perform in a dynamic environment
  • Communication & Influence strong interpersonal skills required to interact with various levels of management to deliver required outcomes
  • Strong system skills & understanding
  • Strong data analysis and PC skills
  • Possessing strong innovation mindset and strategic thinking
  • Project Management skills to manage multiple projects and competing priorities
  • Negotiation skills - to manage internal & external negotiations as required
  • Experience and Knowledge

  • 5+ years’ experience in similar roles in supply chain in a multinational organization and / or pharmaceutical industry is required
  • Bachelor degree required - preferably in Business Administration, Operations Management, Supply Chain or Logistics Management
  • Logistics / Supply Chain qualification preferred
  • Incumbent must be fluent both written and verbally in English and regional / local languages is preferable
  • At least 5 years’ experience in team management and leadership
  • Morocco

    Number of reports / associates


    Financial / Budget Responsibility

    Distribution Budget of 1 M $

    End Date Posting 18th of February, 2019

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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