Head of JumiaPay - Jumia Finance and Digital services - (Full Time) - Morocco
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact.
Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem.
With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live.
E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders.
Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
As Head of JumiaPay Morocco you will be responsible for the strategic leadership. Your role is to ensure we win the love of our customers and vendors to enable revenue growth and maximization
Main Responsibilities :
Provide vision and leadership for JumiaPay team
Lead the growth of JumiaPay by evangelizing, PR, and using different marketing levers that are cost efficient.
Develop short / long term company and product roadmap for JumiaPay.
Establish strategic partnerships in order to reach the ambitious user growth targets including usage of JumiaPay within Jumia ecosystem, customer acquisition, and revenue growth.
Ensure the businesses comply with all applicable legal and regulatory requirements and, where appropriate, best practices.
Actively input the tech roadmap to create a seamless end to end experience for users
Establish, achieve, and report on financials and milestones to Group leadership.
Provide inputs for new product developments & competition analysis.
Assessing transactions success rates and work on enhancing it with Partners and Banks.
Set up & improve processes, procedures, and best practices for operations and customer service.
Ensure workload and workforce management objectives are met to meet the demands of the aggressive marketing campaigns.
Experience in various E-commerce domains like Payment getaways, SME & consumer lending via digital platform
Relevant years of experience in Marketing, Financial services, and customer Operations.
Very good experience with MS Office tools.
Good negotiations skills.
At least 3-5 years experience in the banking or payment industry is preferred.
Highly analytical decision maker.
Entrepreneurial with the work.
Excellent communication and persuasive skills.
We offer :
A unique experience in an international, entrepreneurial, yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines
The opportunity to be part of a team full of talented people with the best backgrounds