Hôtesse d'Accueil-1
Four Seasons Hotels and Resorts
Casablanca
il y a 1j
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  • Set up host / hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
  • Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
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