Hostess
Fairmont Hotels & Resorts
Fairmont Royal Palm Marrakech, Marrakech, Morocco
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Hostess

As a Hostesswith Fairmont Hotels & Resorts, you will be an ambassador for theexceptional service that is hallmarks of our dining experience.

Your warm,personal attention provides a memorable first impression for guests of ourrestaurants and lounges, making them feel welcome and valued.

Hotel Overview :

The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.

The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.

Summer of responsabilities :

Reporting to the OutletManager, responsibilities and essential job functions include but are notlimited to the following :

  • Consistentlyoffer a professional, friendly greeting and engaging service ;
  • Understandthe Server’s tasks in the outlet ;
  • Understandshift end reports in the outlet and the POS system ;
  • Assistguests regarding food and beverage menu items in an informative and helpful way;
  • Haveknowledge of all menu items, garnishes, contents and preparation methods ;
  • Followoutlet policies, procedures and service standards ;
  • Followall safety and sanitation policies when handling food and beverage;
  • Other duties as assigned.
  • Qualifications :

  • Previous service experience an asset ;
  • Previous Point of Sale System experience an asset ;
  • Excellent communication and organizational skills ;
  • Strong interpersonal and problem solving abilities ;
  • Highly responsible & reliable ;
  • Ability to work well under pressure in a fast pacedenvironment ;
  • Ability to work cohesively as part of a team ;
  • Ability to focus attention on guest needs, remainingcalm and courteous at all times.
  • Physical Aspects of Position(include but are not limited to) :

    Constantstanding and walking throughout shift

    Occasionallifting and carrying up to 20 lbs

    Occasional kneeling,pushing, pulling

    Occasional ascending ordescending ladders, stairs and ramps

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