Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities.
Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day.
Advise providers of last minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa / salon services and retail products.
Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools / equipment to ensure conformance to company standards.
serve as a role model. Report accidents, injuries, and unsafe work conditions to manager.
support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans.
Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.