Network & Services Implementation Project Manager
Orange Business Services
Morocco , Morocco Sala Al Jadida
il y a 21h

about the role

Orange International Networks Infrastructures & Services (OINIS) is a technical department serving the group at an international dimension.

With more than 1700 collaborators highly qualified trough the world, OINIS is a privileged stakeholder for networks, infrastructure and security.

OINIS’s mission is to conceive, plan, broadcast, display and operate international networks and long distance (backbone), as well as the IT infrastructures of the group.

Joining OINIS means joining a great place to work with teams of men and women with a variety of profiles, and evolving in an international and multicultural environment.

We are experiencing Agile methodology in our way of working as well as Digital Transformation. This human capital at OINIS will open evolution perspectives for you, while benefiting from our teams experience and sharing yours.

The IMEAR (Indirect, Middle East & Africa) region is the department within Global Enterprise Networks which is responsible for end to end ownership of network infrastructure planning, deployment, and management in a technical & financial dimension.

We manage carriers and collaborate with regional teams (Sourcing, Business Unit, CS&O) and entities to design, plan and deploy regional network to guarantee optimal quality of service and maximize both profitability and competitiveness.

We are a HYBRID’ team, with a very unique mixture of technical, business and financial responsibilities operating in an AGILE environment driven by empowerment, autonomy, experimentation, transparency, cooperation, adaptation, and flexibility.

As a Network & Services Implementation Project manager you will be accountable for the implementation / deployment of customer migration projects triggered for optimization, organic growth of scalability of the global enterprise network.

With stellar project management skills, your execution shall be as efficient as possible to implement with maximum benefit for OBS and its customers with a can-do attitude, strong quality orientation, and cost awareness all projects supported by this PM are of an international scope and require a very high level of efficiency, cultural awareness and solid knowledge of networking technologies.

As an agile ambassador you will work in an empowering organisation with an overall objective of performance optimization, delivering world class’ business value & a unique customer experience.

about you

As a Network & Services Implementation Project manager your key tasks and activities will span several dimensions :

General :

  • Contribute to Digital Transformation by supporting Automation of activities in the direction of Big Data management, Business Intelligence, Artificial Intelligence, Data Science
  • Coordinate & drive the technological transformation of the data / voice networks from legacy to modern technology platforms
  • Maintain overall control of managed projects, priorities, financial performance, and utilization of digital tools
  • Coordinate task / work package distribution including delivery & activity prioritization to cultivate a collaborative and teaming environment
  • Maintain a thorough understanding of the tools, systems and processes required to provide quality provisioning, implementation and change management
  • Manage 3rd party vendors and lively interaction with internal / external stakeholders to orchestrate delivery of implementation activitie
  • Customer Migrations

  • Multitask effectively multiple projects & align on the priorities with extended GEN teams
  • Prioritize & effectively handle Optimization projects leading to significant Monthly Recurring Charge (MRC) savings for Orange Business Services
  • Close stakeholder management, engagement, and coordination to achieve migration / execution ambitions
  • Liaise professionally with multiple entities to achieve desired results Sourcing; Sales Operations, and multiple Customer Services & Operations teams
  • Provide clear communication with detailed project scope and clear targets to the Customer Service Managers (CSM)
  • Trigger multiple projects to Access Optimization teams (AOM) providing them all necessary info to enable customer migrations
  • Once migrations are completed, ensure the old circuits gets disconnected promptly & that they are removed from PTT invoice to Orange
  • Ensure inactive circuits are disconnected promptly & old configuration are removed from the network (using AMIS tool, IT ticket or via mail)
  • Infrastructure / Access optimization :

  • Deliver stellar project management expertise to serve network optimization projects leading to significant optimization / savings for Orange Business Services
  • Coordinate activities with Sourcing, CS&O, AOM, CSM, FOIS, Sales, Finance , among others to deliver within budget / deadlines
  • Trigger / manage Renewal / Recommitment projects by establishing direct channels with Customer Service Managers & other procurement teams
  • Trigger / manage projects in NAOMI and OPTIMA workflow tools
  • Report clear & concise on financial & operational project performance
  • additional information

    Education, qualification and certifications

  • University Degree in a specialization or Telecommunications and / or Engineering
  • Minimum of 1 years of project management experience Formal accreditation is a bonus (PMP; PRINCE2)
  • Basic Knowledge of Cisco Routers, Juniper, Nortel Passports (Cisco Certifications is a plus)
  • Technical skills & good expertise on ATM, IP, Dial and telecom platforms are highly regarded
  • Language skills : Fluent English required, both spoken and written; Fluent French is a desirable (not mandatory); Fluent Arabic is a bonus (not mandatory)
  • Software Skills : Strong computer literacy & proficiency in MS Word, Excel, and PowerPoint
  • Basic scripting / data manipulation / BI skills are desirable (not mandatory)
  • Prior experience with SCRUM / Agile methodologies are desirable (not mandatory)
  • Coding experience in Big Data environment (e.g. Python) are desirable (not mandatory)
  • Essential skills and knowledge

  • Minimum of 2-3 years in international telecommunications business / environment
  • Ability to effectively achieve business success while working in a group of experienced professionals
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • In-depth knowledge and understanding of business needs with the ability to establish / maintain high level of customer trust and confidence
  • Ability to be flexible while working in a changing environment; able to manage projects under pressure and think outside the box
  • Ability to operate with autonomy and in a virtual team environment
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Understanding of Orange Business Services products and / or circuit provisioning tools (e.g. SESAM, OPAS, GINI, and FILEADE) is a plus
  • department

    Orange Intl Ntwk Infr & Svcs

    Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.

    Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

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