Client Solutions MI Lead
GfK
Casablanca
il y a 1m

Service

  • Proactive managing account to ensure GfK standards are consistently met in client servicing. Support the wider regional targets through strategic target setting, client servicing and revenue achievement
  • Senior Network : Holds a network a senior decision makers within current and potential client. Including leading global brands based within the region.
  • Conflict Handling : Handles business relationship issues with clients. Ability to fully understand, interpret and assess conflict.
  • Managing client to ensure an appropriate resolution is achieved and communicated

  • Regional Presentation Delivery : Represent the wider region at Global and / or Regional HQs of leading clients on a regular basis.
  • Showcasing insight and expertise of the wider region to support in client informed decision making.

  • Presentation Delivery : Standalone confident delivery of the presentations to all levels of seniority, answering client questions as a trusted market expert
  • Key Client Management : Is responsible for extensive list of defined clients within an Industry in the country and to ensure global and local standards within area of responsibility.
  • Consults to existing clients to intensify relationship

  • Expert : Industry expert with full market and product knowledge on all product categories that you are handling.
  • Strategy Implementation : Ensure key messages of Global, Regional and Panel strategy are interpreted, understood and implemented across the respective panel.
  • Panel Forecasting : Manages, forecasts and achieves the revenue budget for the Panel in the Middle East
  • Lead Development : Is responsible for client management activities including identifying opportunities to broaden GfK’s penetration into the client’s business and enhancing client satisfaction for long term relationships.
  • Retention : Through commercial excellence achieves GfK Global Retention targets for a set list of clients
  • We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit.

    We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

    Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

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