Senior Sales services representative
Schneider Electric
Casablanca, MA
il y a 5j

This position is responsible for

developing and maintaining relationships with new and existing Schneider Electric customers to identify the scope of work, estimate and sell system adds / modifications and maintenance agreements so as to meet or exceed his / her profitable sales target.

The Field Service Sales develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products / solutions / services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.

Creates Field Service Service proposals, and close them facing the customer. He / she interacts with the account manager from the Business Units, and also with Field Service Inside Service Sales Representative and Field Service Operational Marketing.

He / she will have to increase the mix of Service Plans sales as a top priority.

Essential Responsibilities :

  • Develops account profiles and executes the sales plan.
  • Applies market and account skills necessary for dealing with specific target audiences.
  • Identifies and contacts potential customers or prospects, either existing or new.
  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
  • Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
  • Provides monthly forecasts and summaries in a timely manner.
  • Participates in the preparation of analysis and reports on field service performance.
  • Works closely with tendering team to ensure the respect of Field Services expected margin.
  • Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
  • Is feeding the Field Services Marketing leaders with Offers feedback and needs
  • Educates customers on all SE products and services with special attention on Recurring and digital Offers
  • Provides mentoring, coaching and guidance to other sales employees
  • Coordinates and / or attends trade shows and marketing / sales seminars as needed
  • Main interactions :

  • Field Services Sales Team, Customers, Field Services Vice President, Field Services Operational Marketing, Inside services sales, BU / Country account managers, Business developers, Services Bureau
  • Key Success Factors :

  • Good working relationship and regular coordination with all Account Managers (incl. GAM / KAM) for opportunities identification and support
  • Regular collaboration with Field Services Operational Marketing team for thorough understanding of country Installed Base
  • Q ualifications :

  • The successful candidate should have a (4-5) year college degree or equivalent work experience in the sale of winders and (3-10) years technical sales experience.
  • Inside sales or CCC experience is a plus
  • Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
  • Excellent verbal and written communication skills including C-level customers
  • Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
  • Proficient in Microsoft Office suite and ERP / CRM related tools.
  • Excellent organizational skills
  • LI-SA1

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