Client Security Manager
Casablanca, Morocco
il y a 2j
source : Tanqeeb

As a Client Security Manager (CSM) you will be responsible for all security-related business controls for the customers assigned to you, working closely with your global peers to deliver an always secure, audit ready environment.

To this end you will coordinate Client Security Management (CSM) resources within a client account or accounts, providing leadership for Information Security, Governance, Risk and Compliance in adherence to both regulatory and contractual requirements for all Managed Services related activity.

All CSM’s have a primary reporting line to Regional Director of Client Security Management and a second dotted reporting line to the Regional Head of Operations. Client Security

  • Building and maintaining client relationships
  • Working with clients to develop client-specific security operations / delivery plans
  • Bringing client awareness and understanding of appropriate security-related services
  • Knowledge and awareness of relevant security compliance procedures and certifications
  • Ensure security and regulatory standards compliance are met within the Towers
  • Support security certifications and audits within the GBU (ISO27001, ISAE3402 / SSA16, PCI / DSS, client and internal audits) and drive remediation, in collaboration with SEDA (Service Excellence organization)
  • Support Exception & Deviation Management
  • Maintain dashboard data and security-related KPI data
  • Support governance activities
  • Support internal and external audit activities
  • Maintain security related documentation and audit relevant processes
  • Point of contact for all non-critical security management related activities and processes, normally limited to the regional scope
  • Responsible for overall quality and compliance of locally delivered security services working with GSS Security Service Delivery global head
  • Accountable for resolution of Security Incidents (in collaboration with CSIRT and customer InfoSec organizations)
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