Director of Revenue Management
Marrakech, Marrakech-Safi, Morocco
il y a 3j

Director of Revenue Management

The Director of Revenue Management drives revenue-generating strategies in various revenue streams to achieve hotel’s goals.

This includes the respective components to MRH, not excluding, Golf, F&B, SPA and two hotel extensions.

Hotel Overview :

The hotel features opulent guest rooms and suites overlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one of our six eclectic restaurants and bars offering local and international cuisine, a 2,000-sqm swimming pool, a 3,500 sqm Spa that offers the ultimate escape and relaxation.

The Kids Club promises our little ones a world of discoveries, and a Sports Centre to ensure you remain fit while on the road.

Summer of responsabilities :

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following :


  • Develops room revenue and ancillary revenue stream strategies, encompassing performance metrics, data standards, processes, policies, tools, training, best practices, and case studies to successfully achieve the targets.
  • Analyses and monitors key indicators of hotel performance and third party intelligence sources to identify rooms and non-rooms revenue opportunities.
  • Manages, integrates and optimizes the expansion and business plans of the Royal Palm project from a Revenue perspective, with two additional hotel components in the horizon.

  • Implements and monitors pricing strategies through rate and inventory strategies across various channels.
  • Is responsible for keeping all rooms and non-rooms revenue management systems and tools relevant and in good working order.
  • Stays abreast of changes in the marketplace and other environments that may impact it.
  • Maintains rate parity across various channels to ensure full best rate guarantee’ corporate initiative and compliance.
  • Is responsible for configuration, forecast validation and daily interaction with revenue management system. Fully utilising the Revenue optimization cycle of the system to ensure the appropriate overrides are in place, special events are accurately loaded and the sharing of knowledge with the system is maintained.
  • Coordinates with Sales team to determine effective and engaging rate offers (packages), which are then offered to the right customer through the right channel.
  • Completes forecast and budget to accurately project unconstrained demand.
  • Tracks and analyses competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
  • Plays an active role in the Marketing Plan and Strategic Planning.
  • Chairs and prepares materials for the weekly / biweekly / monthly Revenue Management Meetings.
  • Within Restaurant Revenue Management, provides strategic and tactical support to the Food and Beverage division including restaurants, bars, banquets, in room dining and amenities.
  • Supports Spa and Gift shop revenue centers.
  • Supports AccorHotels Corporate programs.
  • Observes and ensures that the team adheres to the Values of AccorHotels, Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.
  • Main Complexity / Critical Issues in the Job
  • Rate and availability parity
  • Best rate guarantee
  • Maximising hotel profit
  • Achieving targets, ADR, RevPAR
  • Achieve minimum 95%

    Colleague Engagement Survey

    To achieve 90%

    Number of employee turnover

    Qualifications :

    Knowledge and Experience

  • A university degree preferably in the area of business or hospitality
  • Strong strategic business thinking and orientation
  • Thorough knowledge of property systems, Point-of-Sale, Accounting System, Revenue Management and Reservation systems
  • Aptitude for project management, multi-tasking and managing numerous sources
  • Ability to consolidate and analyse large volumes of data in an efficient manner ( Excel advanced level)
  • Strength in the use of Word, Excel and PowerPoint and other work related systems
  • Competencies

  • Comfort and skill in communication (both verbally and in a written manner) with all levels of employees
  • Fluency in French and English
  • Proven experience in analysis and problem solving
  • Strong leadership skills required
  • Sense of urgency
  • Ability to work effectively and contribute to the team
  • Multicultural awareness and ability to work with people from diverse cultures

    Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!


    At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.

    That’s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards.

    Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.

    Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.

    A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.

    An exciting future awaits !

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