Sales Operations Associate
Job Description :
The job entails close liaison between Sales, Customer Service staff and the Vendors we represent. Responsible for the day-to-day purchasing of I.
T. software and hardware equipment, you will be expected to work to tight deadlines and be capable of shouldering considerable responsibility.
Duties will include but are not restricted to :
Processing / progressing customer orders and working closely with the Quote & configuration and Renewals team to check pricing and discounts,
Create Place and Track Purchase Orders by Vendor
Update Customer Service on PO progress, shipment dates, delivery dates, POD’s
Liaise with customers regarding requirements to process their orders
Update PO Process Manual by vendor as procedures change
Assist Accounts Payable with invoice discrepancies
Assist Billing and Sales Departments with problem Purchase Orders until PO is processed / complete
Work with Vendors to ensure PO’s are shipped and invoiced within deadline for month-end reporting
Close liaison with Vendor team in order to maximize order load
Implementing and maintaining systems as required to ensure that all processes run smoothly
Ensure PO’s and invoicing of your PO’s meet SOX compliance requirements
To be able to work flexible hours to meet the needs of the business
SKILLS & QUALIFICATIONS :
A strong candidate for this position possesses solid organizational, communication and interpersonal skills while being able to problem solve and multi-task in a fast-paced, high-pressure environment.
An aptitude for computer software, including Microsoft Word and Excel is necessary. Strong time management and data entry experience is required.
Individual drive with strong team player skills
Highly motivated, with a pro-active approach to their workload and driven by personal and team goals
Able to work on own initiative, delivering high quality at pace and under pressure
Intelligent, inquisitive and keen to learn new skills
Confident personality and clear communication skills
Driven by business results, accuracy of work, personal contribution to team
Ability to quickly build rapport with customers, vendors and staff at all levels.
Competencies (Individual Contributor) :
Delivers Results (Drive for Results)
Customer Service Excellence (Customer Focus)
Influence and Relationship Building (Peer Relationships)
Dealing with Ambiguity
Functional / Technical Skills