Job Description
We are seeking to hire a dedicated, organized, and efficient After Sales Technician to join our team in this role, you will work closely to coordinate and complete position tasks as follow :
Performs diagnostics, service repairs and maintenance work on customer and dealer-owned boiler equipment;
Diagnose and support entire machine systems including precision boiler technology;
Complete pre-season checklists and in assist customers with in the field operation and adjustments;
Maintains knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership including manufacturer training and on the job training;
Provide service and customer support during field visits or dispatches;
Tie workflow to schedule;
Manage all on site installation, repair, maintenance and test tasks;
Diagnose errors or technical problems and determine proper solutions;
Produce timely and detailed service reports;
Document processes;
Operate vehicle in a safely manner and use field automation systems;
Follow all company’s filed procedures and protocols;
Cooperate with technical team and share information across the organisation;
Comprehend customer requirements and make appropriate recommendations / briefings;
Build positive relationships with customers.
Qualifications
Master in Mechanics, Electromechanics, Automation, Process,or Industrial Engineering;
Analytical, structured, curious with high curiosity and learning orientation;
Strong attention to detail with excellent organizational, time management skills;
Good working knowledge of MS office (PowerPoint, Word, Excel);
Fluent in English and French;
Self-directed, self-motivated with the ability to work independently and as an integral member of a team;
Ability to work in a fast pace environment, with high degree of accuracy and reliability;
Type of contract : ANAPEC of 24 months.
Come join a creative team, apply now!
