After Sales Technician ANAPEC f/m
ROBERT BOSCH MOROCCO S.A.R.L.
Casablanca, Casablanca, ma
il y a 6j

Job Description

We are seeking to hire a dedicated, organized, and efficient After Sales Technician to join our team in this role, you will work closely to coordinate and complete position tasks as follow :

  • Performs diagnostics, service repairs and maintenance work on customer and dealer-owned boiler equipment;
  • Diagnose and support entire machine systems including precision boiler technology;
  • Complete pre-season checklists and in assist customers with in the field operation and adjustments;
  • Maintains knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership including manufacturer training and on the job training;
  • Provide service and customer support during field visits or dispatches;
  • Tie workflow to schedule;
  • Manage all on site installation, repair, maintenance and test tasks;
  • Diagnose errors or technical problems and determine proper solutions;
  • Produce timely and detailed service reports;
  • Document processes;
  • Operate vehicle in a safely manner and use field automation systems;
  • Follow all company’s filed procedures and protocols;
  • Cooperate with technical team and share information across the organisation;
  • Comprehend customer requirements and make appropriate recommendations / briefings;
  • Build positive relationships with customers.
  • Qualifications

  • Master in Mechanics, Electromechanics, Automation, Process,or Industrial Engineering;
  • Analytical, structured, curious with high curiosity and learning orientation;
  • Strong attention to detail with excellent organizational, time management skills;
  • Good working knowledge of MS office (PowerPoint, Word, Excel);
  • Fluent in English and French;
  • Self-directed, self-motivated with the ability to work independently and as an integral member of a team;
  • Ability to work in a fast pace environment, with high degree of accuracy and reliability;
  • Type of contract : ANAPEC of 24 months.
  • Come join a creative team, apply now!

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