Job Description : Our Story
We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges.
We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.
Find out more about us in this video :
What You Will Be Doing at Arrow?
Leading the technical support team (10+ engineers) based in Casablanca;
Leading and supervising the Symantec team to ensure the delivery of a high quality and professional service;
Managing the relationships with internal and external stakeholders;
Monitoring and prioritizing the team workload;
Processing client’s escalations;
Driving continuous improvement for operations / processes.
What Are We Looking For?
Minimum of two-years experience in a Team Leader / Coordinator role;
People management skills;
Excellent interpersonal and communication skills;
Excellent problem-solving skills;
Strong analytical & organizational skills.
What is in it For You?
Friendly and inclusive work atmosphere;
Flexible working arrangements;
Inspiring and dynamic work environment in an international company;
Great career opportunities;
Attractive compensation package adequate to your experience.
We offer permanent full-time role.