Key Responsibilities :
A1 : Conduct & Coordinate Quality planning activities for new program(s)
Establish Program Quality Target (priority on category 1 prgm).
Conduct risk assessment & plan risk reduction activities for reference prgm(s) (top 5
risk for each category of activities).
Review Customer requirements and address compliance matrix gaps.
Participate actively to Bill of Material risk assessment reviews.
Participate to DFMEA & PFMEA and provide lessons learned
Lead Customer DFMEA / PFMEA reviews & support customer synthesis documentation
APQP customer deliverables)
Verify Customer characteristics roll out in product & process controlled documents and perform alignment reviews.
Conduct for Product & Process design changes risk analysis reviews with Customer as required.
Prepare Product & Process Control Plans for customer.
Provide Quality deliverables in Customer portal for each Customer Milestones.
Support traceability & logistic plans assessment with Customer.
Participate in customer quality & capacity Customer audits at our production site.
A2 : Direct interface of customer & project team for program quality development :
Attend Customer meeting & insure proper download of outcomes .
Participate to project development team meeting as quality planning reps.
A3 : Drive our APQP activities & Input deliverables into CPI system (projectmngt tool) for the new program(s) :
Lessons Learned look across analysis (quality data base)
Review validation results and verify FMEAs
Attend MSDs reviews and Review Process Qualification Plan (MQs)
Support Launch Board & report progress on mfg readiness tracker
Support plant quality to establish EPC (Early Proc Containment)
Participate in Line Side reviews in Plant for New Programs
Review & support PPAP package
B1 : Drive project in production phase as Plant Quality Drive Lines Lead engineer :
Act as the customer representative in the plant, with the focus on quality topics
Promote and implement the Plant Quality Policy to achieve customer enthusiasm,
protecting him from any defect.
Represent Customer voice in the Plant
Be the main contact between the Plant and Customer Plants & Customer Service Centers
Actively contribute to the achievements of 0km Plant Return & Warranty Quality objectives.
Promote the Quality Culture and live to its requirements
Prepare and support Customer Audits.
Acknowledge and propagate within the company customer specific requirements (CSR), maintain and update CSR tracker on regular basis
Attend Customer Quality meeting and team quality meetings in respective areas of responsibility.
Participate in corporate and local 5WHY reviews.
Actively work to maintain local quality management system per IATF certification in the areas of responsibility and support certification audit
Support PFMEA coordinator to maintain PFMEA summary as required
Support processes regarding Plant & Warranty complaints
o Fast Response
o Inform plants about new complaints
o Make sure a containment checklist is issued
o Initiate / lead problem analysis & prepare and issue 8D / 5-why for each
Customer Plant and Warranty group.
o Follow up issue resolution and share progress with Customer & Customer Team
o Work with and animate SQE / Purchased Part Coordinator regarding Tier 2 / Tier 3 / etc for problem resolution and corrective action implementation.
o Make sure problems are looked across different value streams / production lines.
Regular updates to required trackers and databases
Qualification Required (Education Experience Skills) :
Master degree level within quality domain
3 Y experiences in quality planning activities
Engineering / Manufacturing experience in mechanical field preferred
Customer relationship experience, capable to argue fact driven.
Familiar with statistic & quality tools (FMEAs, Mfg Control Plan, 3L5Why’s)
Fluent in French and in English
Effective communication skills (verbal and written)
Strong organization skills & efficient in document management & administration
Ability to travel
Pack office (pivot table, excel efficient).
Quality customer experience preferred with automotive OEMs or automotive supplier
Travel availability : moderate in Europe principaly & Maghreb